Regional health nonprofit
From donor records → donor intelligence
The nonprofit already had donor history. The opportunity was to turn that history into information its communications and development teams could use.
A publication from Holy Gusto
Case studies, field findings, and methods for turning the data organizations already have into decisions they can act on.
Featured case study
Regional health nonprofit
The nonprofit already had donor history. The opportunity was to turn that history into information its communications and development teams could use.
Case studies
Guest history became self-updating intelligence built around spend, frequency, tenure, geography, seasonality, booking timing, and return behavior.
02Donor transaction history became an implementation brief for the CRM → integration layer → email platform bridge.
Field findings
The Hospitality Email Benchmark Index reviewed 30 hospitality brands. Twenty-one were operating with no effective DMARC…
READ THE FINDINGSome Hotels Are Solving the Wrong Problem Hotels usually treat pricing volatility as a revenue-management problem.…
READ THE FINDINGField Report 004: Napa Valley Pricing Volatility Field Report 004: Napa Valley Pricing Volatility Peak Saturday…
READ THE FINDINGField Report 003: Palm Springs Pricing Volatility Field Report 003: Palm Springs Pricing Volatility Peak Saturday…
READ THE FINDINGMethods
Current framework
A practical framework for finding where subscriber identity, booking data, guest communication, and revenue attribution break apart.
READ THE FRAMEWORKReferences
Field Manual
That is the job of the publication: evidence, methods, findings, and case studies without turning every page into another sales pitch.